This is the "Troubleshooting Access" page of the "Access to GoWYLD Resources" guide.
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Access to GoWYLD Resources  

Troubleshooting tips for access to GoWYLD resources
Last Updated: Mar 23, 2017 URL: Print Guide RSS Updates

Troubleshooting Access Print Page

Access to GoWYLD resources

Having Problems using GoWYLD from home?

Home users with virus protection or other Internet security software will need to change settings to allow exceptions for GoWYLD.

Add these sites as 'safe' in your security software:


Other settings to check in your web browser:

  • Is your browser is up to date?
  • Are you allowing cookies?
  • Do you have the latest versions of Java and Adobe Flash?
  • Have you tried clearing cookies and temporary Internet files from your browser to remove conflicts?

If these suggestions do not help, please use the 'Ask a librarian' link at the top of this guide to report your problem. Please be sure to include your full name and library card number for the fastest assistance.


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